Privacy Policy
Last Updated: April 26, 2025
Klevarn is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online mentorship services.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
Name, email address, phone number, and billing information when you register for our services or contact us. Profile information such as educational background, professional experience, and learning goals to personalize your mentorship experience. Communication records including messages exchanged with mentors and support staff.
Usage Information
We automatically collect certain information about your device and how you interact with our services:
Log data including IP address, browser type, operating system, and access times. Session information such as pages viewed, time spent on pages, and navigation patterns. Device identifiers and technical specifications.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our mentorship services. Match you with appropriate mentors based on your goals and background. Process payments and manage your account. Communicate with you about services, updates, and promotional offers. Analyze usage trends and optimize platform performance. Ensure security and prevent fraud or unauthorized access. Comply with legal obligations and enforce our terms of service.
Information Sharing and Disclosure
With Mentors
We share relevant profile information with your assigned mentors to facilitate effective mentorship relationships. Mentors are required to maintain confidentiality and use your information solely for providing services.
With Service Providers
We engage third-party service providers to perform functions on our behalf, including payment processing, data storage, analytics, and customer support. These providers have access only to information necessary to perform their functions and are obligated to protect your data.
For Legal Reasons
We may disclose your information when required by law, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you terminate your account, we will delete or anonymize your information within a reasonable timeframe, except where retention is necessary for legal compliance or dispute resolution.
Your Rights and Choices
You have the right to:
Access the personal information we hold about you. Request correction of inaccurate or incomplete information. Request deletion of your personal information, subject to certain exceptions. Opt out of marketing communications at any time. Withdraw consent where processing is based on consent. Object to processing of your information for certain purposes.
To exercise these rights, please contact us at help@klevarn.com.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure server infrastructure, and regular security assessments. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer information internationally, we implement appropriate safeguards to protect your data in accordance with this Privacy Policy.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
Third-Party Links
Our platform may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any external sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after such changes constitutes acceptance of the revised policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Klevarn
Proektna St, 1, Chernihiv, Chernihiv Oblast, Ukraine, 14039
Email: help@klevarn.com
Phone: +380632574087